What is effective communication?
Effective communication is when the message you want to convey is delivered, received and understood by the person or people the message was aimed at. The messages could be delivered through verbal communication or other methods, such as written communication or non-verbal communication, without being misunderstood. However, effective communication is not just about relaying messages successfully but also about being able to understand the reasoning and intentions as well as the emotions behind the message and information that is relayed.
Argyle’s Communication Cycle
The communication cycle was first developed, in 1965, by Charles Berner, however, Michael Argyle, one of the most well-known social psychologists in that time, then made alterations to it in 1972 and it became known as Argyles Communication Cycle. There are six stages of Argyles communication cycle, which are the following;
? Ideas occur
? Message coded
? Message sent
? Message received
? Message decoded
? Message understood
This is the first stage of Argyles Communication Cycle and is when you produce/think of an idea of what you would like to convey which you would have to put into your message.
Before you can send the message, you must think of a way to effectively say what you’re thinking and only after you have done this you can transform what you’re thinking into a language such as a verbal language or another form of communication like sign language.
This stage is when you send your message through a method of communication which would be verbally telling them, using sign language to convey the message or another form of communicating.
At this stage the person/people you’ve sent the message to should have received it through whatever means of communication that you sent it, for example if you sent it in a text they would have received the message through a text or if you verbally spoke it the would receive the message by listening to you.
Once the message has been sent and the person has received it they have to decode the message to understand what you are trying to convey. However, decoding the message can sometimes be difficult as the person receiving the message will sometimes jump to conclusions based on your body language or tone of voice as well as other factors.
This is the final stage of Argyles Communication Cycle and is the stage where the other person should have understood the message that you sent. However, people don’t always understand messages the first time, so you would have to go through the cycle again and figure out a way to code your message in a way that they would be able to understand. On the other hand, if they were able to understand the message then they would have to go through the cycle to give you a response.